Beauty Queens mission is to provide exceptional customer service and premier hair extensions at an affordable price. We guarantee our virgin hair is free from synthetic and/or plastic fibers.
If you receive your extensions and are not happy with how they look or feel, you may return them to us.

Due to health regulations and hygiene concerns, the Federal Law prohibits us from accepting used human hair products. We will NOT accept any merchandise that has been used or altered (brushed, combed, picked, cut, removed from the weft or processed) in any way. If the item is removed from its bundle and used in any visible way all exchanges are null and voided.

A request must be made within 15 days from the date of purchase. Any exchange request after 15 calendar days will not be honored. All returns are subject to a $10 restocking fee, which will be subtracted from the return amount.

If you have any questions or concerns, feel free to email us [email protected]